Which statement is NOT recommended when dealing with the media?

• A. Provide only information approved by supervisor
• B. Release all information as soon as possible
• C. Refer questions to supervisor
• D. Avoid sharing sensitive information

Answer: (B)

When dealing with the media, controlling what is said and ensuring accuracy is crucial. The best approach is to stick to information that has been reviewed and approved by a supervisor. This keeps messages consistent, correct, and aligned with organizational policies, reducing the risk of miscommunications or conflicting statements.

Refer questions to a supervisor so responses come from an authorized source, not from guesswork or speculation. This helps maintain credibility and prevents sharing details that aren’t vetted.

Avoid sharing sensitive information to protect people, operations, and security. Sensitive data can cause harm if disclosed publicly and may violate privacy or security policies.

Releasing all information as soon as possible conflicts with these practices because it bypasses review, can spread incomplete or inaccurate details, and may unintentionally reveal sensitive information.